Leadership & Management

Strategies for Successful Change Management – ILM Endorsed

Embracing, Leading & Managing Change Intelligently

In-House Programmes

What's so different about this programme?

  • This is an ILM endorsed programme

  • Our specially crafted course covers the how-to of managing the most important component that is critical to the implementation and success of change – The People

  • Participants walk away with a renewed sense of understanding and a practical tool-kit to roll out any change initiative with confidence and ease.

Public Programme Dates & Schedule

Doha: 27-28 Jan'19, 14-15 Jul'19, 27-28 Nov'19
Duration:2 Days
Fees: QAR 4550

Who Should Attend:

This workshop has been designed for anyone who would like to develop and improve their change management skills. In particular, for managers who need to bring about organisational change within their department, or company.

  •  Senior Managers & Middle Managers
  •  Supervisors & Team Leaders
  • Professionals responsible for change

Course Objectives

  • Making Business Sense: Accept there are no normal or abnormal ways of reacting to change, but that we must start from where we are.
  • Challenge the Comfort Zone! Embrace Change! Treating change not as something to be feared and resisted but as an essential element of the world to be accepted.
  • The Right Attitude: Understand that adapting to change is not technical but attitudinal. Change is not an intellectual issue but one that strikes at who you are
  • What's in it for Me? – Get an understanding of the five dimensions of the ADKAR model and the individual motivators for change
  • Let go! Recognise that before we can embrace the way things will be, we must go through a process of grieving, and of letting go of the way things used to be
  • Seize the Right Opportunity: See change as an opportunity for self-motivation and innovation
  • Emotionally Intelligent Change Management: List the steps necessary for preparing a change strategy and building support for the change by using the principles of emotional intelligence
  • What needs 'Change'? Use needed components to develop a change management and communications plans, and to list implementation strategies at workplace
  • Lead the Change: Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
  • Indulge in Hurrahs! Utilise methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
  • Exercise 'Match the Following': Use strategies for aligning people with a change, appealing to emotions and facts
  • You can do it attitude: Describe the importance of resiliency and flexibility in the context of change.

What will you gain?

By the end of this course you will be able to:

  • Examine what change in a work environment means and its impact on individuals, teams and the whole environment
  • Learn to apply Change Management techniques to the management of change within your organisation
  • Develop a change management strategy for your project
  • Manage the people side of change not just the business side
  • Actively manage resistance to change, and negativity in the workplace.

Course Content

  • What is Change?
  • The Change Cycle?
  • The Human Reaction to Change
  • The Pace of Change
  • The Pyramid Response to Change
  • A Four Room Apartment
  • Leading Change with Emotional Intelligence
  • The Emotional Loss Curve - Rollercoaster of Change
  • Adapting to Change
  • Building Flexibility
  • Strategies for Dealing with Change
  • Preparing for Change
  • Identifying the WIFM and WAMI
  • Understanding Change on an Individual Level with the ADKAR Model
  • Managing the Change
  • Gaining Support
  • Making it All Worthwhile
  • Bringing People to Your Side.


  • “The best training I attended in years! So inspirational, the instructor is an awesome mentor. Loved the energy and the value-added inspiration to lead change. The course was very helpful. I’m now aware of the phases we go through to accept change.”
  • “The course was designed to motivate people and was delivered appropriately. It had a lot of interaction between participants, which was really enjoyable. The principles discussed in the course will be cascaded to the department and shall help in managing changes in the organisation.”

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