Who Should Attend:

• Newly Appointed Sales Team/Managers
• Sales Managers & Sales Teams

Course Objectives

• Stimulate and energise a sales team through different incentive measures
• Enhance sales abilities and perform efficient sales team management
• Inspirational measures by sales managers to keep their teams focused, motivated and interested in their work
• Teach the significance of being a consistent and steady team member and the importance of each members role in a team
• Developing skills required to be a powerful salesman
• Motivational techniques and the importance of staying inspired and excited about performing at the optimum level
• Learn ways to get the most out of your team
• What being productive means
• The principle of discipline and instill the importance of being consistent.

What will you gain?

• Take complete control of your role as a manager heading a focused and motivated team
• Practically make use of a host of ‘sales management’ tips and tricks in your workplace
• Manage your team, be a successful leader and keep your team motivated
• Remain positive and put the most important concepts to use
• Measure performance utilising the necessary tools required for effective sales management.

Course Content

• Roles and responsibilities of a Sales Manager
• Heading a team
  • Leadership qualities
  • Various styles
  • Examples
• Communication Model – being an effective correspondent
• Effective meeting management
• How to deal with attitude problems?
• Performance Management and how to measure?
  • Making sure the facts are accurate
  • Significance of proper reporting
  • Proficiency and effectiveness
• Goals and Objectives
  • SMART Goals
  • Setting a benchmark
  • Creating sales forecast

• Motivational techniques
  • Importance
  • What keeps your team motivated?
  • Incentive Programmes to keep the sales team motivated
• Sales abilities and skills
  • Specific to the sales process
  • Individual skills and competencies
• Measuring performance
• Feedback
• Customer relationship management and its relevance to the sales force
  • Facilitating sales team in managing customer relations
• Feedback
  • Checklist for managing sales and team performance.