Who Should Attend:

• HR professionals
• Professionals responsible for drafting policy and procedure documents

Course Objectives

• Hands-on approach to drafting policies which depict clarity and professionalism
• Active learning to translate policies into solid action plans through active and experiential learning methods
• The types of templates and drafts that suit your organisations policy writing procedures
• How a policy differs from a procedure
• How to embed an organisations values, vision and objectives in its written policies and procedures
• Polish and refresh writing, formatting skills and the importance of making amendments in the current policy files.

What will you gain?

• Know about the standard elements of policy content
• Determine when a policy is needed and use the process relevant to your organisation to develop one
• Write and create your company’s policy and procedure documents
• Make revisions and changes in the current policy documents
• Understand the steps, rules and ideologies to follow when writing your company’s policies and procedures
• Perfect your editing and formatting styles.

Course Content

• Definitions
• Why and when – Creating policy and procedures are important?
• Relationship of an organisation’s value with its policies and procedures
• Internal and External Clients
• Types – (Organisation, Human Resources, Administration etc)
• How to write/develop policies and procedures?
• Templates and styles
• Writing techniques

• Advantages
• Parties involved in policy creation process
• Using flow charts, tables and templates
• Manuals and guidebooks
• Mandatory Sections in writing policy and procedures
• Optional Sections in writing policy and procedures
• Importance of table of contents
• Turning written documents into Action Plans
• List of important titles
• Sharing within each department.