Who Should Attend:

• For all working professionals

Course Objectives

• Understand what 'business ethics' is
• Learn how to make ethical decisions
• Receive practical tools to implement ethics in the workplace
• Understand employee rights to enable and create privacy, harassment and technology policies
• Understand your business and social responsibilities
• Learn how to balance personal and organisation ethics
• Learn when to "blow the whistle"
• Be able to identify unethical behaviours.

What will you gain?

By the end of this course you will be able to:

• Learn how to systemically apply business ethics in the workplace
• Spend quality time on important things
• Boost your department’s and company’s productivity by encouraging self-leadership among your employee force
• Learn how to improve operational effectiveness by implementing a business ethics programme.

Course Content

• Business Ethics
• Frameworks
• Eight ethical principles

• Integrity
• Integrity Heuristics (Problem Solving)
• Behaviours of High Integrity
• The Ethical Cycle
• Benefits for Paying Attention to Ethical Issues in the Workplace
• Knowing “Right” from “Wrong”
• Rationalising Unethical Behaviours
• Striving for Ethical Behavior – What Makes People Make Bad Decisions?
• Reasons Managers Make Sure Their Firms Operate in an Ethical Manner

• Stakeholders Defined
• Three Approaches to Shareholders
• Stakeholders Impact on the Organisation
• Corporate Social Responsibility
• Components of CSR
• Benefits from integrating CSR into Operations
• Four Positive Reasons for promoting Human Rights

• Types of Conflict
• Issues in Conflicts
• Responding to Conflict: The S-TLC System
• Conflict Styles, Strategies and Tactics

• Applying Emotional Intelligence
• Ethical Decision Making
• Creative Problem Solving

• Natural Environment as a Stakeholder
• The Cost of Noncompliance
• Employees as Environmental Stakeholders
• NGOs as Environmental Stakeholders
• Communicating the Firm’s Environmental Commitment to its Stakeholders
• Sustainability

• Information Technology Ethical Issues
• Four Schools of Ethical Thought
• Issues for Information Technology
• Policy Areas to Address
• Critical Analysis to Assist in Decision Making
• Privacy of Employees
• Telephone Monitoring
• Privacy of Customers
• The Challenge of Technology - Ethical Issues Facing Internet Usage

• The Role of Creative Accounting
• Ethical Philosophies and Accounting Issues
• The Role of Financial Reporting
• Auditing and Auditors

• Role of a Code of Ethics
• Code of Ethics and Stakeholders
• Benefits of a Code of Ethics
• Content of a Code of Ethics
• Global Code of Ethics

• Benefits of Managing Ethics in the Workplace
• Benefits of an Ethics Training Programme
• Determining the Success of Ethics Programmes
• Ethical Auditing
• Whistle-Blowing
• Rules for Investigating Ethics Violations.