Who Should Attend:

• Executives & Manager
• Supervisors & Team Leaders

Course Objectives

• Understand the difference between goals and objectives
• Develop awareness of the importance of setting SMART goals and objectives
• Master the use of SMART vs. SMARTER goals and objectives
• Learn how to write goals and objectives
• Align individual and team goals with departmental and organisational goals.

What will you gain?

• Gain in-depth understanding of the organisation’s values and culture and use it to set realistic, achievable goals and objectives.
• Make the setting of objectives as an outcome-based activity rather than a process
• Get the essential know-how to create SMARTER goals and objectives
• Effectively use Management by Objectives (MBO) to create goals that represent the corporate strategy of the company
• Ensure that employee goals are in sync with the overall corporate strategy
• Develop actions plans to review and evaluate performance based on the goals that are set
• Write and adapt goals and objectives as per the changing needs of organisation
• Overcome any obstacles that come in the way of smooth goal setting and planning.

Course Content

• Are they any different from one another?
• Creating Smart Vs Smarter Goals and Objectives

• Objectives as outcomes not process
• Objectives as results of an activity
• Setting challenging but achievable goals and objectives

• Benefits of using MBO
• Setting company-wide goals using MBO as a management strategy

• Setting the overall business goals
• Determining team and department-level goals
• Deliberating within departments in order to achieve a consensus
• Agreeing upon commonly understood and discussed goals
• Collaboratively setting individual-level goals that are aligned with corporate strategy
• Reviewing performance against set goals and revising them as needed

• Limitations of MBO and how to minimise them
• MBO and the Human Resources function
• Integration with strategic planning
• Cost vs. Return
• Extending MBO to non-managerial levels
• Monitoring of results

• Using performance evaluation as a tool to align individual performance with organisational goals and objectives
• Best practices for performance evaluation process
• Revision of goals and objectives as the needs of the organisation change

• Keys to success
• Overcoming obstacles to success.