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Quality Management
Process Methodology – Managing, Measurement & Improvement
Duration: 3 Days
Who Should Attend:
- Cross-functional teams formed for continuous improvements
Course Objectives
This course aims at teaching organisations The Process Methodology – Managing, Measurement and Improvement of different processes in a company.What will you gain?
By the end of this course you will be able to:- Establish inter-departmental relations
- Manage cross-functional process
- Establish KPI’s and SLA’s measurements.
Course Content
Day One (1)- Process Methodology definitions, tools and concepts
- SIPOC approach and its applications
- Data Flow Diagrams and process visualization
- Process measurements and Key Performance Indicators
- Process Methodology in your organization; establishing the system.
- ABC Success: Skills Development for Nationals - ILM Endorsed
- Achieving Business Success - ILM Endorsed
- Advanced Business Writing
- Career Planning and Talent Management
- Coaching and Mentoring Skills for Managers - ILM Endorsed
- Competency-Based Interviewing Skills - ILM Endorsed
- Core Skills of Emotional Intelligence - ILM Endorsed
- Creative Thinking, Problem Solving and Decision Making - ILM Endorsed
- Customer Service Excellence - ILM Endorsed
- Effective Business Writing
- Effective Report Writing
- Excellence in Presentations & Public Speaking - ILM Endorsed
- Finance for Non-Finance Professionals - ILM Endorsed
- Fundamentals of Project Management - ILM Endorsed
- High Impact Team Building - ILM Endorsed
- Leading High Performance Teams
- Mastering the Art of Effective Communication - ILM Endorsed
- Mastering the Art of Office Administration - ILM Endorsed
- Powerful Negotiations - ILM Endorsed
- Powerful Salesman - ILM Endorsed
- Strategic HRM & Talent Management - ILM Endorsed
- Strategic Thinking and Planning - ILM Endorsed
- Strategies for Successful Change Management - ILM Endorsed
- The New Star Management Supervisor - ILM Endorsed
- The Strategic People Manager - ILM Endorsed
- Train the Trainer - ILM Endorsed
EMAIL
+974 4031 6737