Microsoft Office

Microsoft Outlook 2010® Fundamentals

Master your Email Organisation using Microsoft Outlook 2010®


Who Should Attend:

  • IT Professionals who provide tech support
  • Business Users seeking productiveness from email

Course Objectives

  • An overview of the basic and advanced features available in Microsoft Outlook 2010®
  • Learn how to manage your emails for increased productivity
  • Learn how to create and manage contact information
  • Learn how to keep track of your schedule and set up meetings
  • Learn how to create and manage your to-do tasks and milestones.

What will you gain?

By the end of this course you will be able to:
  • Send and receive E-Mail messages
  • Store and access contact information
  • Manage scheduling
  • Track tasks.

Course Content

  • Create and send messages
  • Attach files to messages
  • View messages and message attachments
  • Configure Reading Pane behaviour
  • View message participant information
  • Respond to messages
  • Save and update contact information
  • Communicate with contacts
  • Display different views of contact records
  • Print contact records
  • Schedule and change appointments
  • Schedule and change events
  • Schedule meetings
  • Respond to meeting requests
  • Display different views of a calendar
  • Create tasks
  • Update tasks
  • Remove tasks and items from task lists
  • Manage task assignments
  • Display different views of tasks.

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