Leadership & Management

High Impact Team Building – ILM Endorsed

Achieve Success by Complementing Each Other


Who Should Attend:

  • Business Managers
  • Supervisors
  • Team Leaders

Course Objectives

  • Learn techniques to develop higher levels of cooperation and teamwork
  • Recognise the critical importance of improving communication and listening skills
  • Master skills to promote effective communication and enhanced productivity
  • Identify how to promote commitment and accountability as a team member
  • Understand how to separate the people from the issues to resolve conflict
  • Obtain tips and tools for building trust and respect
  • Learn to develop flexibility as a key for creative decision-making.

What will you gain?

By the end of this course you will be able to:

  • Embrace the dynamics of working in a team as a whole and individually
  • Understand Team Culture and how to thrive amidst organisational values, norms and behaviours, with a result- oriented and positive attitude
  • Learn the art of collaboration under challenging circumstances
  • Build and comprehend the dynamics of trust and it’s co-existence in a working environment
  • Increase positive functional behaviour; improving interpersonal and intrapersonal relationships
  • Promote tolerance and empathy amongst team members
  • Understand different personality types and establish effective communication to manage and maximise team performance
  • Manage conflict at the workplace amicably while increasing cohesiveness and effectiveness of the team.

Course Content

Understanding Team and Dynamics
  • What is a team?
  • Factors for success
  • Identifying team roles
  • Effective communication
Barriers and Opportunities
  • Understanding our differences
  • Identifying Personal Values
  • Organisational values and personal alignment
  • Personality types and team roles
Team Culture  
  • What defines our culture?
  • Hierarchy: command and control
  • Flat Structures: ownership
  • E-Teams
The 4 stages of Team Development
  • Forming
  • Storming
  • Norming
  • Performing
  • The Dynamics of Trust
Commitment and Common Purpose  
  • Humanising Teams
  • Levels of commitment
  • Teams and the hierarchy of needs
  • Sources of common purpose
  • Demonstrate effective listening and questioning skills
  • It's not what you say, it's how you say it
  • Benefits of effective team communication
  • Separating person and behaviour.
Decision Making and Conflict Resolution  
  • Creative thinking and problem solving
  • Encouraging brainstorming
  • Six thinking hats
  • Seeing another’s mind
  • Building consensus.


  • “There were a lot of games that taught us the meaning of a team. I enjoyed participating in the games."
  • “Wonderful! The most interactive training session I ever attend. Very interactive, group forming and harmonizing was awesome."
  • “The course was simply too good and full of energy. The instructor was great. This training has helped in making me good at teamwork.”

Our Clients



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